Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials are used in Atelier du Bracelet jewelry?
We use premium materials including 316L stainless steel, genuine Italian leather, and ethically sourced semi-precious stones. Each piece is hypoallergenic and designed for durability.
How do I determine my correct bracelet size?
To find your perfect fit, measure your wrist with a flexible tape measure just above the wrist bone. We recommend adding 1-2cm to your measurement depending on whether you prefer a snug or loose fit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
Can I return my order if I am not satisfied?
Yes, we offer a 30-day return policy for all unworn items in their original packaging. Please note that personalized or custom-engraved bracelets are final sale and cannot be returned.
How should I care for my leather bracelet?
To maintain the quality of the leather, avoid contact with water, perfumes, and cleaning chemicals. We recommend wiping the leather with a soft, dry cloth after wear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay through our secure checkout system.